DELIVERY POLICY

LOCAL CUSTOMERS

Free delivery within Singapore by Singpost.
Products will be delivered within 7 working days for delivery within Singapore.
Please let us know in advance if you prefer to collect the product directly.
Self-Collection Timing: 1:30pm to 4pm, Mondays to Fridays.
Please note that all products purchased within Singapore will be subjected to GST charges. The prevailing GST rates will apply at Checkout.

INTERNATIONAL CUSTOMERS

PRODUCT EXCHANGE / REFUND POLICY

Please contact us if the wrong item has been sent to you.
Goods purchased are not returnable, refundable or exchangeable due to change of heart except for cases such as:
- Damaged upon receipt due to delivery negligence
- Manufacturing Defect (Leakage, Colour or Scent Change, etc)
- Wrong Item sent due to our mistake
- Lost During Delivery
For such cases, please email us a photo of the damaged item and we will be able to replace/exchange the product for you.